We at Spool Inc care about your privacy and we respect your privacy rights.
We may collect the following Personally Identifiable Information(PII):
We will collect these personal information only if users voluntarily submit such information to us.
The following information will be collected automatically:
We may collect the information when users:
We collect and use your information for the following purposes:
The email address you provide for order processing, will only be used to send you information and updates pertaining to their order. It may also be used to respond to your inquiries and other requests. If you decide to opt-in to our mailing list, you will receive emails that may include company news, updates, related product or service information, etc. If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
We use the following external providers to provide our services:
We offer PayPal and Stripe as payment method, and they comply with the PCI DSS. PCI DSS(Payment Card Industry Data Security Standard) is a very strict industry standard with requirements for the security of credit card information.
We use EMS Japan Post to ship orders.
We integrate with LOCATIONS, overseas delivery agency services, to ensure prompt and safe delivery.
We integrate with NEXTENGINE, inventory management service, to synchronize inventory of multiple online stores.
Please see Cookies section below.
These companies do not retain, share, store or use Personally Identifiable Information for any secondary purposes.
We may also provide links to other websites operated by third parties. We are not responsible for their privacy practices and would encourage you to review their privacy polices before submitting any personal information.
We use regular malware and virus scanning.
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive information you provide is encrypted via Secure Socket Layer(SSL) technology.
In case of a data breach, we will report this to the supervisory authority within 72 hours of first becoming aware of the breach.
Cookies are small text files that are stored on your computer and saved by your browser.
They allow a website to remember things like your preferences or what's in your shopping cart.
Most of the cookies we use are so-called "session cookies." They are automatically deleted after your visit.
Other cookies remain in your device's memory until you delete them. These cookies make it possible to recognize your browser when you next visit the site.
We do not respond to Do Not Track(DNT) signals.
We use Google Analytics to improve the performance and service of our Site.
You can prevent your data from being used by Google Analytics using Google Analytics opt-out browser add-on ( https://tools.google.com/dlpage/gaoptout).
These cookies do not contain information that can identify you personally.
You can opt-out your Google Display Network ads' preferences at https://adssettings.google.com/authenticated.
Please refer to the Google Advertising Privacy Notice(https://policies.google.com/technologies/ads) for more information.
Under certain circumstances, the data protection legislation gives you the right to:
You can cancel or modify your personal information by logging into your account.
If you wish to exercise any of these rights, please contact us using the contact details below.
Our services are not directed to individuals under the age of 13, and we do not intentionally collect personal information from individuals under 13.
6F, Akihabara Daibiru Building, 1-18-13, Sotokanda, Chiyoda-ku, Tokyo 101-0021 MAP
Last Updated : July 1, 2019
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